Policies

Policies and Procedures

If you need to replace a team member, we have no issues with that up to 5 days before race day. Simply have the new team member fill out a Racer Registration Form. IMPORTANT NOTE: Please note in the "Notes:" (ironic, huh?) field the team member that is dropping so we can propertly correlate who is racing on the team.

If you wish to add a team member to change your category classification, no problems there either, up to 5 days before race day. Simply have the team member complete payment for a 1 Person Team entry, and then have them fill out the Racer Registration Form. Please insure all team members "Team Name" is the same in the Racer Registration Form so we can propertly correlate team entries. Team additions can be made even after the regular close of registration deadlines.

REFUND policy:
  • Up to 4 weeks before the race, 100% refund (minus the Paypal processing fee if online payment was used)
  • Up to 2 weeks before the race, 75% refund (minus the paypal processing fee if online payment was used)
  • Within 2 weeks before the race, 50% refund (minus the Paypal processing fee if online payment was used)
  • Within 5 days before the race, no refund

Please note that we incur a lot of costs (insurance, permit fees, food, shirts, documentation, safety services and planning, swag bags, maps printing, time, etc) for each team entry into the race. We are a very small company, and we are having a hard time absorbing the loss of team changes, and drops at the last minute.

We will no longer be carrying forward registration fees to future races. We do not necessarily produce the same races year in and year out. Therefor it is too hard for us to predict the availability of future races. Our prices change over time to reflect either growing costs, reduced overhead, or sponsor financial involvement. As such, there rarely is a one-to-one mapping of fees for future races.

Thank you for your understanding in this matter.